Delivery and estimate time

Formosa Jewels Support

Formosa Jewels Support

Delivery and estimative

The delivery time is stipulated and provided by the Post Office and it should be considered only after our posting. Delivery times vary based on the shipping address provided.

Our posting time varies by product: For steel and tungsten rings, we provide 2-3 business days post-payment approval. For solid gold ring, silver or gold-plated silver rings, the manufacturing time is 3 to 6 business days, which is added to the posting time of 1 to 2 business days. Only after posting that the delivery time should be counted.

Our shipments are made with insurance, so in case of theft or loss, we fully refund the amount paid by the customer or resend the order at no cost.

To calculate the shipping and estimative stipulated by the Post Office, simply go to the “cart” and enter your zip code in the “Calculate freight” field. Once you have done this, simply click the “Calculate” button and the estimated delivery time for the entered zip code will be displayed. The delivery time that is displayed on the cart is calculated according to the number of items in the order and the address provided.

The inclusion of a product in the cart does not guarantee your reservation. The product will only be reserved to the customer after the order has been completed with payment approval. Upon order completion, we will send a message to your email stating the estimated delivery time. Please be advised that in some specific cases, because it is not possible for the Post Office to deliver the order to the customer’s address, it may be forwarded to the Post Office nearest the customer’s residence.

The delivery time is stipulated and provided by the Post Office and it should be considered only after our posting. Delivery times vary based on the shipping address provided.

Our posting time varies by product: For steel and tungsten rings, we provide 2-3 business days post-payment approval. For solid gold ring, silver or gold-plated silver rings, the manufacturing time is 3 to 6 business days, which is added to the posting time of 1 to 2 business days. Only after posting that the delivery time should be counted.

Our shipments are made with insurance, so in case of theft or loss, we fully refund the amount paid by the customer or resend the order at no cost.

To calculate the shipping and estimative stipulated by the Post Office, simply go to the “cart” and enter your zip code in the “Calculate freight” field. Once you have done this, simply click the “Calculate” button and the estimated delivery time for the entered zip code will be displayed. The delivery time that is displayed on the cart is calculated according to the number of items in the order and the address provided.

The inclusion of a product in the cart does not guarantee your reservation. The product will only be reserved to the customer after the order has been completed with payment approval. Upon order completion, we will send a message to your email stating the estimated delivery time. Please be advised that in some specific cases, because it is not possible for the Post Office to deliver the order to the customer’s address, it may be forwarded to the Post Office nearest the customer’s residence.

Frequently asked questions

Yes, we can exchange the products for new ones with the correct size within one month after the product receipt. However, we only recommend that the customer always goes to a nearby jewelry store to confirm their ring size in the US standard. 

Our gold plated rings have an 18K gold 6 layer plated, they will not peel, darken, stain your fingers or turn black.

What happens with plated wedding rings is the loss of brightness over time. 

To calculate shipping is simple! Please access the cart by clicking “Add to cart” in the desired product page and enter the zip code in the field provided. 

Unfortunately, we are not making engravement for gold-plated rings. At the moment, we make engravement only for solid gold wedding rings.

Please be advised that it is easy for the customer to make engravement on almost any ring of our store, with the exception of tungsten rings, and as the ring will not be sent with engravement, the order will be insured in case of wrong size and we will provide money-back guarantee in 30 days after the product receipt.

We offer a 6-month warranty for manufacturing defect to gold-plated wedding rings and an eternal gold warranty for solid gold wedding rings.

We also offer a 1-month warranty for wrong size and satisfaction, ie if the customer for any reason dislikes the product, we will refund upon return of the product.

For products whose title has “Pair of rings/set of rings” the value refers to the pair/set, for the products that the title has the information “loose”, the value refers to only a unit. 

Although not the most recommended, we offer some methods that can help to measure your finger size, just click here. We recommend that the customer goes to the nearest jewelry store that uses US ring size/measurement standard.

To track your order, first you need to register in our store. For this just click here, and enter your e-mail in the field indicated. The email must be the same as the one used at the time of purchase. You can track your order by clicking on the ‘Orders’ tab.

Upon confirmation of payment, the order will have its status changed to ‘Processing’ and then we offer a variable postage period according to the product: For steel and tungsten gold-plated products we have 1-2 business days for posting the product. For solid 18k gold or 950 silver wedding rings we have a 2-5 business day for posting it.

After this time we ship the products by the method you choose in the cart and then update our customer order with the tracking number and send it to the customer email.

Yes, we can sell two rings with stone, or two rings without stones, or even just one loose ring of any set. To make this possible, simply make, contact us by E-mail, in the tab “Contact us”, that way we can place the order by E-mail

No, because the rings are plated with 18K gold layers, polishing would lead to abrasion to the plating. It is only recommended to clean the rings with a dry flannel without using any chemicals.

Yes, we ship a gift velvet case for all our orders. In addition to the case we send a warranty certificate and offer low-cost shipping for most products.

Yes, we can make a custom wedding rings in 950 sterling silver, gold-plated silver or solid gold ring, just send us an inquiry to our Email by accessing ‘contact us’ page.

Our gold plated rings have an 18K gold 6 layer plated, they will not peel, darken, stain your fingers or turn black.

What happens with plated wedding rings is the loss of brightness over time. 

To track your order, first you need to register in our store. For this just click here, and enter your e-mail in the field indicated. The email must be the same as the one used at the time of purchase. You can track your order by clicking on the ‘Orders’ tab.

Upon confirmation of payment, the order will have its status changed to ‘Processing’ and then we offer a variable postage period according to the product: For steel and tungsten gold-plated products we have 1-2 business days for posting the product. For solid 18k gold or 950 silver wedding rings we have a 2-5 business day for posting it.

After this time we ship the products by the method you choose in the cart and then update our customer order with the tracking number and send it to the customer email.

Yes, we can exchange the products for new ones with the correct size within one month after the product receipt. However, we only recommend that the customer always goes to a nearby jewelry store to confirm their ring size in the US standard. 

Although not the most recommended, we offer some methods that can help to measure your finger size, just click here. We recommend that the customer goes to the nearest jewelry store that uses US ring size/measurement standard.

To calculate shipping is simple! Please access the cart by clicking “Add to cart” in the desired product page and enter the zip code in the field provided. 

Unfortunately, we are not making engravement for gold-plated rings. At the moment, we make engravement only for solid gold wedding rings.

Please be advised that it is easy for the customer to make engravement on almost any ring of our store, with the exception of tungsten rings, and as the ring will not be sent with engravement, the order will be insured in case of wrong size and we will provide money-back guarantee in 30 days after the product receipt.

We offer a 6-month warranty for manufacturing defect to gold-plated wedding rings and an eternal gold warranty for solid gold wedding rings.

We also offer a 1-month warranty for wrong size and satisfaction, ie if the customer for any reason dislikes the product, we will refund upon return of the product.

Contact us

Contact us

It is necessary to be registered.

It is necessary to be registered.

Does gold plated ring has quality?

Yes, because our gold plated wedding rings have a 6 layer gold plating, our wedding rings don’t darken or stain.

In addition to providing material assurance, we also offer a satisfaction guarantee: If the customer does not like the rings, we will refund the payment upon the return of the rings.

I’ve missed the ring size, now what?

If the customer misses the size ring at the purchase, do not worry: We offer the possibility of ring exchange.

We work accordingly to the US size standard with our ring sizes, which is also used in most of the countries around the world. In the case of size missed, we offer the possibility of ring exchange.

How does the shipping works?

We ship our products with insurance and warning receipt. We offer low cost shipping to worldwide for most of our products.

After the payment confirmation by Paypal, we manufacture the wedding ring within 2-4 business day, then we post to the courier company within more 1-2 business days.

How do I discover my finger size?

We provide some methods that can help our customers to find out their fingers size, click here to access.

We provide some methods for our customer to try to figure out their fingers size, however, the most recommended is to find out the size at the nearest jewelry store.

It’s safe to buy from Formosa Jewels?

We only accept Paypal as the payment mediator, ensuring the maximum trading security for us and for our customers.

For security reasons, our store not only has SSL encryption but is also approved by Google’s diagnostic against fraud. In terms of quality, we have 4.8 stars.

What is the payment method?

We accept credit card via Paypal direct to your site by transparent SSL checkout as payment method.

We are offering 5% off this for a limited time, just insert coupon SPECIALOFF. Remember that our payment method is mediated by Paypal, ensuring security.